At Clifton & Mauney, we make it our mission to deliver the highest standard of pediatric dental and orthodontic care in a caring, nurturing and respectful environment. Whether you’re looking for a dentist in Chapel Hill for your child or wish to improve the health & appearance of your own smile with orthodontic care, we welcome you to our practice where we’re passionate about what we do!

 

Our practice firmly believes that everyone deserves to have a healthy and attractive smile. To help ensure that we can provide you with affordable care that fits your budget, we offer many financial options to help you pay for the treatment your family needs.

 

Payment Options

The fee for your initial appointment is due at the time of service. This applies to patients with dental insurance as well as those without insurance coverage. We accept payment by cash, check, Visa, MasterCard or Discover. If you have insurance, we will gladly submit your insurance for payment. At your future visits, co-payment, deductibles and fees which are not covered by your insurance are due when services are rendered. (Please see our insurance policy below for clarification).

 

For orthodontic treatment and extensive dental treatment plans, payment arrangements are available through our practice or Springstone Patient Financing. Arrangements and fees will be discussed and agreed upon before we begin any orthodontic or restorative treatment. If someone other than a parent or guardian accompanies your child to his or her appointment, we ask that you make payment arrangements prior to the appointment.

 

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Insurance Policy

We are more than happy to electronically submit to your insurance company, with the exception of Blue Cross and Blue Shield of NC. As of June 1, 2014, our office began accepting assignment of benefits from most dental insurance companies. We encourage you to familiarize yourself with your insurance benefits as every insurance provider sets up their own schedule regarding frequencies and limitations; procedures and fees they consider allowable; and the percentage of coverage based on deductibles, policy guidelines and usual and customary rates (UCR).

As of January 1, 2014 BCBS of NC reimburses directly to the patient and not the provider. If you or your child is covered by BCBS of NC, you will be asked to make full payment at the time of service. We will provide you with information to file for reimbursement from BCBS of NC.

You are responsible for any amount not covered by your insurance plan. It is also your responsibility to contact your insurance company regarding any payment issues. We will issue statements every 30 days, whether insurance has been paid or not. We charge a $25 late fee for any account with a balance over 30 days.

To qualify for continued use of this service we provide you with, you must:

  • Bring a current copy of your insurance card to each appointment.

  • Keep us informed of any changes to your insurance which includes policyholder, policy name, number or address or a change of employment.

  • Make payment in a timely manner of any balance remaining after your insurance has paid.

 

Pre-treatment Authorization

Some insurance companies ask for an estimate of the services to be performed along with the fees to be charged prior to determining their benefit to you. In this case, we will electronically file an estimate to help you determine your portion of the costs to be incurred.

Paying for Orthodontic Treatment

When you’re seeing us for orthodontic treatment, we will work with you to determine your best financing options. During your initial orthodontic appointment, we will discuss payment arrangements in detail with you. We ask that all financially responsible parties be present for this informative appointment.

Medicaid/Health Choice Policies

We accept new patients with North Carolina Medicaid or North Carolina Health Choice, if the child is under the age of 5 or if they’re being referred by another dentist or physician. For existing patients who’ve been granted this insurance, we will gladly file with NC Medicaid or NC Health Choice. We require that patients with either of these bring a current card to each visit. If a current card is not presented upon arrival, we reserve the right to reschedule appointments.

Contact Our Chapel Hill Dentistry!

The team at Clifton & Mauney Orthodontics and Pediatric Dentistry strives to make your treatment as affordable as possible. We never want finances to stand between you and the orthodontic treatment or pediatric dental care your family needs. If you have any questions about how to finance your treatment, please contact us as we’re always happy to speak with you.

If you’re looking for an orthodontist or pediatric dentist in Chapel Hill, Hillsborough or Durham, we welcome you to our practice! You can easily and conveniently request an appointment time with us online. We will then contact you as soon as possible to help you set up an appointment that fits with your schedule. We look forward to meeting you soon and welcoming you to our practice!